Lowest sales pressure ever, excellent quality window, with very reasonable prices. What a combo!!! From the moment Brent (sales rep) came into our home, he explained the quality of the windows, the service they provide, why to do- or not do - the window capping, and why I should go with their company without the typical sales pitch of "today only" or "what can I do to get your business". Amazing. He was patient and didn't keep texting or calling to see when we were going to sign up. However, he was very responsive when I did text him to let him know we were going to purchase the windows. I appreciated him very much. I had been looking at windows for a while, and had had several price quotes with high pressure and high expense for a very similar window. Grateful for Brent. When the time came to install the windows, Florencio came with his team of 4 men. They were efficient, kind, knowledgeable and fussier than was I. They even brought a mini vacuum to clean up any little piece of debris, inside and outside. They promised to be done by the time my company came and they kept their promise while doing quality work. We are enjoying the beauty and quietness of the windows, and will definitely use them again for our downstairs windows.