See What Our Happy Customers Are Saying
- Phyllis May8/21/2021This is the second window installation at our home. We have worked with the same sales person for each purchase. The first visit provided the education needed on the window components, right type of window for our home and garage. The pricing was competitive and a worthwhile investment.The second installation, provided the level of customer service received the first time over 5 years ago. We received a text message alerting us the installers, led by Florencio, were on the way, they arrived on time, were extremely neat in caring for our home. The attention to detail was excellent. The caulking lines were clean leaving a professional finish on each window. All the warranty documentation was explained. We also had a window replacement done under the previous warranty that was honored at no cost. Our experience has been very positive. We thank the team for an A+ job.read moreread less×Phyllis May8/21/2021This is the second window installation at our home. We have worked with the same sales person for each purchase. The first visit provided the education needed on the window components, right type of window for our home and garage. The pricing was competitive and a worthwhile investment.The second installation, provided the level of customer service received the first time over 5 years ago. We received a text message alerting us the installers, led by Florencio, were on the way, they arrived on time, were extremely neat in caring for our home. The attention to detail was excellent. The caulking lines were clean leaving a professional finish on each window. All the warranty documentation was explained. We also had a window replacement done under the previous warranty that was honored at no cost. Our experience has been very positive. We thank the team for an A+ job.Sadhana Palnitkar8/21/2021Overall experience was very seamless. Sales team was courteous and forth coming. I was informed of Covid challenges up front - and there was a delay in getting windows due to Covid-19 - but it was well communicated. The installation team was very professional, came on time. Took all CDC recommended Covid precautions such as wore a mask when working in the house, wore booties on the shoes. Cleaned up everything well once the job was done.read moreread less×Sadhana Palnitkar8/21/2021Overall experience was very seamless. Sales team was courteous and forth coming. I was informed of Covid challenges up front - and there was a delay in getting windows due to Covid-19 - but it was well communicated. The installation team was very professional, came on time. Took all CDC recommended Covid precautions such as wore a mask when working in the house, wore booties on the shoes. Cleaned up everything well once the job was done.
- Louise Jonsson8/21/2021We used Window Depot. We had 3 different companies give us quotes and based our decision on cost and quality. All companies we had out had the same basic window to offer so that left us with price. The person with Window Depot who came out (Brent Cassidy) worked with us to cut cost and suggested ways that the other companies did not. For example, we have a large window up front that is curved. Window Depot cut our cost by suggesting ordering one square window and one 1/2 round as opposed to a special order one piece. Saved us a few hundred. They offered further discounts if paid in full, by a certain date, do 1/2 house, most needed windows to be replaced etc. as far as installation (our team lead was Florencio), they did a fabulous job and worked with me around my work schedule to stay out of the office when I had conference calls and reduced noise to a minimum at that time. We did 1/2 house and one back window that was badly rotten and it was done in less than a day. We will use them again for when it’s time for the rest of the windows. They followed up after installation as well to make sure we were happy. All around great people and company.read moreread less×Louise Jonsson8/21/2021We used Window Depot. We had 3 different companies give us quotes and based our decision on cost and quality. All companies we had out had the same basic window to offer so that left us with price. The person with Window Depot who came out (Brent Cassidy) worked with us to cut cost and suggested ways that the other companies did not. For example, we have a large window up front that is curved. Window Depot cut our cost by suggesting ordering one square window and one 1/2 round as opposed to a special order one piece. Saved us a few hundred. They offered further discounts if paid in full, by a certain date, do 1/2 house, most needed windows to be replaced etc. as far as installation (our team lead was Florencio), they did a fabulous job and worked with me around my work schedule to stay out of the office when I had conference calls and reduced noise to a minimum at that time. We did 1/2 house and one back window that was badly rotten and it was done in less than a day. We will use them again for when it’s time for the rest of the windows. They followed up after installation as well to make sure we were happy. All around great people and company.
- Susan Nelson2/21/2024Lowest sales pressure ever, excellent quality window, with very reasonable prices. What a combo!!! From the moment Brent (sales rep) came into our home, he explained the quality of the windows, the service they provide, why to do- or not do - the window capping, and why I should go with their company without the typical sales pitch of "today only" or "what can I do to get your business". Amazing. He was patient and didn't keep texting or calling to see when we were going to sign up. However, he was very responsive when I did text him to let him know we were going to purchase the windows. I appreciated him very much. I had been looking at windows for a while, and had had several price quotes with high pressure and high expense for a very similar window. Grateful for Brent. When the time came to install the windows, Florencio came with his team of 4 men. They were efficient, kind, knowledgeable and fussier than was I. They even brought a mini vacuum to clean up any little piece of debris, inside and outside. They promised to be done by the time my company came and they kept their promise while doing quality work. We are enjoying the beauty and quietness of the windows, and will definitely use them again for our downstairs windows.read moreread less×Susan Nelson2/21/2024Lowest sales pressure ever, excellent quality window, with very reasonable prices. What a combo!!! From the moment Brent (sales rep) came into our home, he explained the quality of the windows, the service they provide, why to do- or not do - the window capping, and why I should go with their company without the typical sales pitch of "today only" or "what can I do to get your business". Amazing. He was patient and didn't keep texting or calling to see when we were going to sign up. However, he was very responsive when I did text him to let him know we were going to purchase the windows. I appreciated him very much. I had been looking at windows for a while, and had had several price quotes with high pressure and high expense for a very similar window. Grateful for Brent. When the time came to install the windows, Florencio came with his team of 4 men. They were efficient, kind, knowledgeable and fussier than was I. They even brought a mini vacuum to clean up any little piece of debris, inside and outside. They promised to be done by the time my company came and they kept their promise while doing quality work. We are enjoying the beauty and quietness of the windows, and will definitely use them again for our downstairs windows.
- Mark Lively8/21/2021After finding rot and mold in several of our home's original windows, we decided to do a complete replacement of all windows (~40). We are super happy with the results. The windows are beautiful, the communication was great, the crew worked hard and finished the entire home in two days and the pricing was amongst the most competitive. I would definitely recommend Window Depot USA of Atlanta.read moreread less×Mark Lively8/21/2021After finding rot and mold in several of our home's original windows, we decided to do a complete replacement of all windows (~40). We are super happy with the results. The windows are beautiful, the communication was great, the crew worked hard and finished the entire home in two days and the pricing was amongst the most competitive. I would definitely recommend Window Depot USA of Atlanta.Lori Fain8/21/2021We had a wonderful experience with Window Depot. Brent was very responsive and easy to work with on the sales side. Florencio and his team were very professional during the installation. They arrived on time, were very respectful in our home, cleaned up after themselves, and were quick to fix the few minor things we saw (a couple of smudges here and there, and some additional caulk needed on a couple of windows.) Florencio even fixed a large window installed improperly by another company. Greg was wonderful throughout the whole process, constantly communicating with us as we waited for the supplier to produce our windows. We will definitely use this company again.read moreread less×Lori Fain8/21/2021We had a wonderful experience with Window Depot. Brent was very responsive and easy to work with on the sales side. Florencio and his team were very professional during the installation. They arrived on time, were very respectful in our home, cleaned up after themselves, and were quick to fix the few minor things we saw (a couple of smudges here and there, and some additional caulk needed on a couple of windows.) Florencio even fixed a large window installed improperly by another company. Greg was wonderful throughout the whole process, constantly communicating with us as we waited for the supplier to produce our windows. We will definitely use this company again.
- Will Jordan8/21/2023I've known the folks at this company for over 10 years. They are good folks who do really good work that they stand behind. They put over 40 windows in a family members home home and they look amazing. The installation team was confident and communicated well, everything was caulked up and sealed meticulously and they cleaned up when they were done. Please look better after they left. Highly recommend these guys!-read moreread less×Will Jordan8/21/2023I've known the folks at this company for over 10 years. They are good folks who do really good work that they stand behind. They put over 40 windows in a family members home home and they look amazing. The installation team was confident and communicated well, everything was caulked up and sealed meticulously and they cleaned up when they were done. Please look better after they left. Highly recommend these guys!-Tami Buschman8/21/2022We couldn't be happier with our windows and the whole process! I appreciate Brent's honesty about both the product and the process. We love that the windows open top and bottom, sliding screens, both panels flip out allowing for easy cleaning and energy efficient (cool to the touch even in Ga summer sun!). They are sturdy, beautiful and well made. Florencio and his team were so nice and helpful with the install. They were professional, friendly and did a great job cleaning up afterwards. 100% happy customers!read moreread less×Tami Buschman8/21/2022We couldn't be happier with our windows and the whole process! I appreciate Brent's honesty about both the product and the process. We love that the windows open top and bottom, sliding screens, both panels flip out allowing for easy cleaning and energy efficient (cool to the touch even in Ga summer sun!). They are sturdy, beautiful and well made. Florencio and his team were so nice and helpful with the install. They were professional, friendly and did a great job cleaning up afterwards. 100% happy customers!Herwig Goldemund8/21/2021My experience with Window Depot USA of Atlanta was very good. I got a quick and honest (and very competitive) quote on the work that needed to be done, which was replacement of my old windows and a sliding door from a 1964 brick ranch that had its original windows in it. Following the order, the installation team (led by Jamison) came out a few weeks later and did a very professional job installing the windows. They looked great and immediately transformed the house. I had a couple of minor issues that needed follow up (such as some re-caulking in a few spots and making the sliding door latch and lock better), and the service technician (Billy) came out right away and took care of it. Great windows, great look, and great, professional service at a competitive price.read moreread less×Herwig Goldemund8/21/2021My experience with Window Depot USA of Atlanta was very good. I got a quick and honest (and very competitive) quote on the work that needed to be done, which was replacement of my old windows and a sliding door from a 1964 brick ranch that had its original windows in it. Following the order, the installation team (led by Jamison) came out a few weeks later and did a very professional job installing the windows. They looked great and immediately transformed the house. I had a couple of minor issues that needed follow up (such as some re-caulking in a few spots and making the sliding door latch and lock better), and the service technician (Billy) came out right away and took care of it. Great windows, great look, and great, professional service at a competitive price.
- shirley watson8/21/2021Just completed a first phase of widow replacement and was completely satisfied with the outstanding result. It started with the salesman, Brent, who was extremely knowledgeable and a very good spokesman for this company. The installation was professional with excellent communication on what to expect and how long it would take. Florencio and his partner did a great job and the clean up was impeccable...very important to me. I would highly recommend.read moreread less×shirley watson8/21/2021Just completed a first phase of widow replacement and was completely satisfied with the outstanding result. It started with the salesman, Brent, who was extremely knowledgeable and a very good spokesman for this company. The installation was professional with excellent communication on what to expect and how long it would take. Florencio and his partner did a great job and the clean up was impeccable...very important to me. I would highly recommend.Rebecca Lang8/21/2023We really enjoyed working with Greg and Brent. We had so many companies give us estimates and it was as bad as buying a car. Some companies stayed for hours and refused to leave. Greg and Brent were efficient and didn’t pressure us. They helped me make decisions by giving me advice and I got exactly what I wanted for a very good price compared to others. Their install team was friendly and quick. We couldn’t find any issues with their work. I would highly recommend them and appreciated how easy they made it.read moreread less×Rebecca Lang8/21/2023We really enjoyed working with Greg and Brent. We had so many companies give us estimates and it was as bad as buying a car. Some companies stayed for hours and refused to leave. Greg and Brent were efficient and didn’t pressure us. They helped me make decisions by giving me advice and I got exactly what I wanted for a very good price compared to others. Their install team was friendly and quick. We couldn’t find any issues with their work. I would highly recommend them and appreciated how easy they made it.Jim Lanterman8/21/2021In the beginning I Googled different window companies and Window Depot had excellent reviews. Once I met with Brent, he made every effort to be competitive and was very honest in the time line for the windows to be installed. From there Greg came out, measured the windows and also confirmed the time line for installing the windows. Greg then kept me updated on the window manufacturer and when to expect the windows to come in. Even with the virus, the job was done within the original time line. The quality of the installation was excellent and Jamison and Celio(?) were great to work with as well. All Window Depot are very professional.read moreread less×Jim Lanterman8/21/2021In the beginning I Googled different window companies and Window Depot had excellent reviews. Once I met with Brent, he made every effort to be competitive and was very honest in the time line for the windows to be installed. From there Greg came out, measured the windows and also confirmed the time line for installing the windows. Greg then kept me updated on the window manufacturer and when to expect the windows to come in. Even with the virus, the job was done within the original time line. The quality of the installation was excellent and Jamison and Celio(?) were great to work with as well. All Window Depot are very professional.
- Melanie McNeil8/21/2023The installation crew arrived when scheduled, got right to work, and finished early. Florencio was the team lead and was very friendly. They cleaned up inside and out. Florencio answered my questions. The windows look great and my 60 year old house looks much more modern. My neighbor recommended Window Depot to me and I am so glad she did!read moreread less×Melanie McNeil8/21/2023The installation crew arrived when scheduled, got right to work, and finished early. Florencio was the team lead and was very friendly. They cleaned up inside and out. Florencio answered my questions. The windows look great and my 60 year old house looks much more modern. My neighbor recommended Window Depot to me and I am so glad she did!P p8/21/2023Had a neighbor refer this company. Brent came and gave me the quote. They ordered my windows and when they arrived they were installed in one day. The crew hustled all day but did a great job. Love my damn windows. I had also ordered a garden window and it took longer to get but well worth the wait. Everyone needs to have a garden window in your kitchen. Of course the crew had it installed in no time. Thanks guysread moreread less×P p8/21/2023Had a neighbor refer this company. Brent came and gave me the quote. They ordered my windows and when they arrived they were installed in one day. The crew hustled all day but did a great job. Love my damn windows. I had also ordered a garden window and it took longer to get but well worth the wait. Everyone needs to have a garden window in your kitchen. Of course the crew had it installed in no time. Thanks guysKangmin Xie8/21/2023The service is great and I would highly recommend it. I just got 12+ windows replaced and they look really beautiful and the quality meets our expectations. All representatives went through - Brent, Greg and Billy are super collaborative whenever we have any questions. The delivery timeline is estimated accurately and the installation crew is awesome - skilled, efficient, and nice cleanup after done. My whole family enjoyed this work.read moreread less×Kangmin Xie8/21/2023The service is great and I would highly recommend it. I just got 12+ windows replaced and they look really beautiful and the quality meets our expectations. All representatives went through - Brent, Greg and Billy are super collaborative whenever we have any questions. The delivery timeline is estimated accurately and the installation crew is awesome - skilled, efficient, and nice cleanup after done. My whole family enjoyed this work.